Shipping & Delivery Policy

1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

We accept orders from across India as well as internationally. Items offered on our website are subject to ship or deliver only if your location is covered by big courier companies i.e. India-Post, Aramex, etc.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on [Sundays].
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions

[You can provide special delivery instructions on the check-out page of our website.]

5. Shipping Costs

Shipping costs are based on the weight of your order, delivery method and the location/address you provide. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at [•].

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at [•].

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and
capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the
    information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer
    service requests and support needs)
  • To process transactions
    Your information, whether public or private, will not be sold,
    exchanged, transferred, or given to any other company for any reason
    whatsoever, without your consent, other than for the express purpose of
    delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
    The email address you provide for order processing, may be used to send
    you information and updates pertaining to your order, in addition to
    receiving occasional company news, updates, related product or service
    information, etc.

Note: If at any time you would like to unsubscribe from receiving future
emails, we include detailed unsubscribe instructions at the bottom of each
email. You can also unsubscribe by sending us an email.

What information we do not collect?

We never collect or store any credit/debit card numbers or other such specific payment information (through ATM or Net Banking) when you process any transactions on our website.

What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

  • We collect when ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
  • We collect and record your Internet Protocol(IP) address when placing an order on our website.